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FAQs

Why do you ask for a retainer?

A retainer is required during the design phase to confirm commitment from both the client and Design 1. It ensures that we begin working on your project with a clear focus and allows you to request changes or redesigns comfortably. This helps us better align with your vision from the start.

Why do you wait until selections are made to give a final estimate?

We wait until selections are finalized to provide an accurate estimate. Our preliminary estimate includes general costs based on standard materials, but final costs depend on your chosen materials and design. For example, tile layout and selection, such as intricate designs or specialty materials like glass tile, can significantly impact costs. This approach ensures a more precise and informed final estimate.

How does your firm differ from other companies?

As a design/build firm, we manage every aspect of your project from start to finish. All design work is done in-house with access to a wide variety of materials. Once the design and selections are finalized, we provide a detailed estimate, eliminating surprises. Afterward, we handle the entire construction process, ensuring a smooth and streamlined project.

How does that differ from me going to a general contractor, architect or designer?

Contractor: A general contractor often requires a design first before providing an accurate estimate. They may work with material allowances, which can result in lower-than-expected project costs. Design 1 uses actual material selections to give you an accurate estimate.


Architect: Architects are ideal for new homes or additions but often lack expertise in kitchen or bath design. For these projects, we provide specialized design services without the need for an architect.


Designer: Independent designers are skilled at creating layouts but usually lack an in-house showroom, requiring you to source materials from multiple suppliers. Design 1 eliminates this hassle with a complete in-house design and selection process.

What kind of fees can I expect to pay?

General contractors typically don’t charge for estimates once the design is in place. Architects and designers often charge non-refundable upfront fees. Design 1 operates on a retainer basis, which is applied to the project once you sign the contract. This retainer ensures we start working on your project without additional upfront costs.

What if I have a contractor already or I want to do the work myself?

We can still assist you with design and material selection. The process remains similar to our design/build format, but without the construction services. We’ll provide a detailed estimate for materials, and the retainer will apply to the purchase. Once the design is finalized, we provide your contractor with the same detailed binder we use for our full-service projects.

Can I purchase kitchen cabinets only from your store?

Yes, we offer four cabinet lines for purchase. We can work from an existing design or create a new one for you.

Do you do work other than kitchens and baths?

Yes, as licensed general contractors, we also specialize in decks, screen rooms, porches, additions, basements, attics, mudrooms, and more.

Where can I find pictures of your work?

You can see more photos of our work on our portfolio.

Are you licensed and insured?

Yes, we are a fully insured firm with three licensed construction supervisors on staff.

Do you offer a warranty?

Design/Build Projects: We offer a 1-year comprehensive warranty covering materials, parts, and labor.


Design & Materials Projects: Manufacturer warranties apply, but no labor is provided under these warranties.

Can I make changes during the construction phase?

Yes, changes can be made during construction; however, it’s best to finalize all decisions in the earlier phases to avoid delays and additional costs. Any changes made after work has begun may affect the project timeline and budget. We’ll communicate with you every step of the way to ensure everything meets your expectations.

What is included in the design phase?

The design phase includes consultations, creating floor plans, material selections, renderings, and any necessary revisions. Our team will work with you to refine your vision, and we’ll guide you through every option for cabinetry, countertops, fixtures, and more to ensure the design aligns with your goals.

Will I need to vacate my home during the remodel?

For most kitchen and bath remodels, it is not necessary to vacate your home, but it’s a good idea to plan for some disruptions, especially if plumbing or electrical work is involved. We will work with you to minimize the impact and keep the worksite clean and organized.

Do you offer green or sustainable remodeling options?

Yes, we work with many vendors that offer eco-friendly materials and energy-efficient design options. We’re happy to guide you through sustainable options to create a more environmentally conscious remodel.

Do You Offer ADA-Compliant Designs?

Yes! At Design 1 Kitchen & Bath, we specialize in ADA-compliant and accessible design solutions for kitchens, bathrooms, and other living spaces. Whether you need modifications for aging in place, mobility assistance, or universal design, our team can create a space that is both functional and stylish while meeting ADA (Americans with Disabilities Act) guidelines.

ADA-Compliant & Accessible Design Features We Offer:

  • Barrier-Free Showers & Walk-In Tubs – Easy access with grab bars, built-in seating, and non-slip surfaces.
  • Wheelchair-Accessible Vanities & Countertops – Lowered surfaces for improved usability.
  • Wider Doorways & Hallways – Ensuring smooth mobility for wheelchairs and walkers.
  • Lever-Style Handles & Touchless Faucets – Easy-to-use fixtures for individuals with limited dexterity.
  • Pull-Out Shelving & Lowered Storage – Maximizing accessibility without sacrificing style.
  • Non-Slip Flooring & Proper Lighting – Enhancing safety and comfort in every space.

Our design team works closely with homeowners to customize solutions that fit their specific needs while maintaining a beautiful aesthetic. Whether you are planning a full ADA-compliant renovation or need minor accessibility upgrades, we’re here to help!